Her professionalism and appreciation for our wants and needs are all quality attributes that a true Realtor should possess. From day of listing to the day of closing, she became an extension of our family. Your Agent was refreshing and warm – and not once did she ever display the typical salesperson approach. She was available to speak at a moment's notice, and was always willing to show us a home. When we expressed any interest in looking at a home, she made the process incredibly comfortable – making us feel like we were her only customers. Knowledgeable, honest, and transparent is how the experience of working with your Agent can best be defined. I recommend working with him to anyone looking to rent or buy in the New York area. He is thoughtful, he listens, and he makes success happen. Your Agent was superb at solving each issue as it came up and, in some cases, preventing issues before I even knew they existed. The situation was unusual and there was the potential for many problems and complexities. I recently rented an apartment for my niece and her family. Your Agent guided us on our journey to homeownership from the beginning to the end and always protected our interests along the way. She always made herself available to us and worked around our schedule - showing us homes on nights and weekends. The houses your Agent showed us were also exactly what we were looking for in a new home and her turn-around time was second to none. We don't know what we would do without their help! As Real Estate buyers and sellers, we wouldn't want anyone else representing us when making such important decisions. Sheila and Larry are the most caring and professional Realtors my husband and I have had the pleasure of knowing. Specifically, I want to thank Steve O’Brien for going above and beyond in his pursuit of excellence! He was like a coach before the big game. I want to thank Charles Rutenberg Realty for having such amazing Agents in its employ. I just wanted to thank him for living up to the Charles Rutenberg Realty model of “The Standard of Excellence.” Whenever a problem arose, Steve met with the appropriate parties to have the task completed and ready for the closing. I recently closed on the sale of my house and my Agent was Steve O’Brien. He is persistent and also very personable." After giving him the specs for the type of home I was looking to purchase, he made sure that was exactly what I saw. I would highly recommend him to anyone looking to sell their home." By putting time and patience into the sale of our property, he made us feel like he really cared about our family. My husband and I were very pleased with the commitment he showed. "A year ago, Emmanuel sold my house in Bayside, New York. We could not be more pleased with her performance." Susan handled each and every potential buyer and their respective agents with the utmost skill and negotiation on our behalf to achieve the best possible deal. "From the first meeting, Susan displayed confidence and professionalism and set in place a great plan for selling our home within the time fram required. She followed through on everything she said she would do and we respect that." Susan is a professional, efficient and trustworthy real estate agent. Suzanne called a photographer right away and had him at our house the next day. We absolutely loved the house but we had one issue, our house wasn’t for sale. We contacted Suzanne and she was able to get us in the house immediately. Fast forward two years, my wife and I found a house. At that point in time my wife and I weren't prepared to buy another house. "Suzanne and I met a couple of years ago at one of her listings. We can't express the gratitude we have towards her." Even after the transaction was done, she continued to be helpful in a countless number of ways. She kept us updated and was easy to contact as well. She was extremely patient and adaptable with all the various scenarios faced during the time. "Bharti did a wonderful job selling our house. If you are buying or selling real estate, please call John. John persevered, kept the end goal in sight and maintained a professional demeanor throughout the arduous process. Luckily, the apartment itself was an easy sell, but I'm sure John never anticipated having to go through prospective buyers so many times before we achieved success. He stuck with the sale of my co-op despite a very rigid set of rules for new buyers into the association. See what our clients have to say about our Long Island real estate agents!
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